Video Intercom Solutions Singapore

VIDEO INTERCOM SINGAPORE

Video Intercom Solutions in Singapore

See and speak with visitors before deciding whether to allow entry.

Web Security provides video intercom solutions for offices, landed homes and selected commercial properties, including outdoor door stations, indoor monitors and compatible entry-control setups.

Since 2003 Office • Landed • Commercial New & Existing Systems
VISITOR ENTRY FLOW

See, Speak and Decide Before Entry

FRONT DOOR Visitor Calling
TALK RELEASE
01
Visitor Calls

The visitor uses the outdoor door station.

02
Occupant Sees & Speaks

The indoor monitor provides video and two-way communication.

03
Entry Decision

The user can respond or release the door where compatible.

Video
Two-Way Audio
Entry Control
01 Door Station
02 Indoor Monitor
03 Two-Way Communication
04 Visitor Verification
05 Compatible Door Release
HOW A VIDEO INTERCOM WORKS

See Who Is at the Entrance Before You Respond

A video intercom connects the entrance with an indoor monitor or other compatible answering point, allowing occupants or staff to see and speak with visitors before deciding what to do next.

01
VISITOR

Visitor Presses the Door Station

The visitor uses the outdoor intercom station located at the entrance.

→
02
CALL

The Indoor Unit Receives the Call

The indoor monitor alerts the occupant or staff that someone is at the entrance.

→
03
VERIFY

See & Speak with the Visitor

Video and two-way audio allow the user to verify who is outside before deciding whether entry should be allowed.

→
04
DECIDE

Respond or Ignore the Call

The user can speak with the visitor, end the call or continue with the configured entry process.

→
05
ENTRY

Release the Door Where Compatible

If the intercom is connected to a compatible door-release or access-control setup, authorised entry may be triggered from the answering point.

VIDEO INTERCOM CONNECTION

Entrance Communication from Door Station to Indoor Monitor

OUTSIDE Door Station

Camera, microphone and call button

→
CONNECTION Network / Intercom Link

Carries communication between devices

→
INSIDE Indoor Monitor

View, talk and respond to the visitor

→
OPTIONAL Door Release

Where supported by the selected setup

01 Visual Verification

See the person at the entrance before responding.

02 Two-Way Audio

Speak with the visitor without opening the door first.

03 Visitor Screening

Decide whether the visitor should be assisted or allowed entry.

04 Compatible Door Release

Entry can be released remotely where the system supports it.

Door release depends on the actual system configuration. A video intercom can operate purely for communication, or it can be connected with compatible access-control or door-release equipment depending on the selected hardware and site requirements.
Plan Your Intercom Setup
WHERE VIDEO INTERCOM SYSTEMS ARE USED

Visitor Communication for Homes, Offices & Controlled Entrances

Video intercom systems are useful where visitors should be identified before they reach the interior of the premises or before a door or gate is released.

01
LANDED PROPERTY

Gate & Main Entrance Communication

Homeowners can see and speak with visitors at the gate or entrance before deciding whether to respond or allow entry.

COMMON NEED Visitor verification before gate or door entry
02
OFFICE

Reception & Controlled Office Entrance

Offices can use a video intercom where visitors should contact reception or authorised staff before the entrance is opened.

COMMON NEED Reception screening without leaving the desk
03
CLINIC / SERVICE BUSINESS

Visitor Entry to Controlled Areas

Clinics and service businesses may use intercom communication where staff need to identify a visitor before allowing access into a controlled area.

COMMON NEED Staff-controlled visitor entry
04
COMMERCIAL

Restricted Commercial Entrances

Selected commercial premises can use intercom systems where the entrance should remain controlled rather than permanently open to visitors.

COMMON NEED Call before entry
05
MULTI-ROOM / LARGER PROPERTY

Answer Visitors from More Than One Location

Where supported by the selected system, additional indoor monitors can allow visitor calls to be answered from different rooms or staff locations.

COMMON NEED Multiple answering points
VISITOR JOURNEY

Keep the Visitor Outside Until Someone Responds

One of the main reasons to use a video intercom is to move the communication point to the entrance, so the visitor can be identified before reaching a more sensitive internal area.

01 Visitor Arrives
→
02 Calls Intercom
→
03 Staff / Occupant Responds
→
04 Entry Decision
01 Entrance Location

Gate, lobby, office door or another visitor-facing entrance.

02 Answering Location

Reception, living area, security point or multiple compatible monitors.

03 Door Release

Decide whether communication only or compatible entry release is required.

04 Existing Infrastructure

Existing cabling, network and door hardware may affect the installation.

Put the communication point where visitors first arrive. A good video intercom layout should allow the occupant or staff to respond before the visitor reaches the controlled interior area.
Discuss Your Entrance
VIDEO INTERCOM + DOOR ACCESS + CCTV

Communication, Entry Control and Monitoring at the Same Entrance

Video intercom, door access and CCTV each serve a different purpose. Used together, they can help staff or occupants communicate with visitors, control entry and monitor what is happening around the entrance.

01
VIDEO INTERCOM

Communicate with Visitors

See and speak with the person at the entrance before deciding what to do next.

02
DOOR ACCESS

Control Authorised Entry

Staff or approved users can enter using the configured access-control method.

03
CCTV

Monitor the Entrance Area

CCTV can provide additional visual monitoring of the doorway, gate or surrounding area.

EXAMPLE VISITOR WORKFLOW

One Entrance, Three Different Security Functions

ARRIVAL Visitor Reaches Entrance
→
COMMUNICATION Video Intercom Call
→
MONITORING CCTV Visual Coverage
→
ENTRY Compatible Door Release
VISITOR

Visitor Entry

The visitor calls using the intercom. Staff or the occupant can see and speak with them before deciding whether to allow entry.

AUTHORISED USER

Staff or Resident Entry

Authorised users may enter through the door access system without needing to make an intercom call each time.

The systems can work together without being one single system. CCTV, video intercom and access control may operate separately while supporting the same entrance. Direct integration and remote door release depend on the selected equipment and compatibility.
NEW INSTALLATION OR EXISTING SYSTEM UPGRADE

Install a New Intercom or Improve the Existing Setup

Some sites need a completely new intercom system, while others may already have usable cabling, door stations, monitors or door-release hardware that can be reviewed before deciding what should be replaced.

PATH 01

New Video Intercom Installation

Suitable for a new office, landed property, renovation or entrance that currently does not have an intercom system.

01 Confirm Entrance Location
02 Select Door Station
03 Choose Indoor Monitor Location
04 Plan Cabling / Network Connection
05 Configure & Test the System
PATH 02

Existing Video Intercom Upgrade

Suitable when the current system is outdated, unreliable, difficult to use or no longer meets the required visitor-entry setup.

01 Review Existing Door Station
02 Check Indoor Monitor
03 Inspect Cabling / Network
04 Check Door Release Compatibility
05 Reuse or Replace as Needed
EXISTING SYSTEM REVIEW

Keep, Review or Replace?

KEEP Usable Existing Parts

Existing cabling, door-release equipment or other compatible components may remain if they are still suitable for the new setup.

REVIEW Older Intercom Equipment

Existing monitors, door stations or network equipment should be checked before deciding whether they can remain in service.

REPLACE Faulty or Incompatible Devices

Equipment that is unreliable or incompatible with the required setup may need to be replaced.

01 Poor Video or Audio

Existing equipment or connections may need to be checked or upgraded.

02 Old Indoor Monitor

The existing answering unit may no longer provide the features required.

03 Entrance Has Changed

Renovation or a new gate may require the door station to be relocated.

04 Door Release Needed

The existing system may need review if compatible remote release is required.

CURRENT SYSTEM Existing Intercom
→
REVIEW Station • Monitor • Cabling • Door Release
→
DECISION Keep • Upgrade • Replace
→
RESULT Updated Visitor Entry Setup
A system upgrade does not always mean replacing everything. Existing intercom components and infrastructure can be reviewed first so the upgrade focuses on what actually needs improvement.
Review Existing Intercom
VIDEO INTERCOM COMPONENTS

The Main Parts Behind a Video Intercom Setup

A video intercom system is more than just the screen inside. The full setup may include an outdoor door station, indoor monitor, cabling or network connection, power equipment and compatible door-release hardware.

01
OUTDOOR

Door Station

Installed at the entrance, the door station typically provides the call button, camera and microphone used by visitors to contact the occupant or staff.

MAIN ROLE Visitor call, video and audio
02
INDOOR

Indoor Monitor

The indoor monitor receives the visitor call and allows the user to view the entrance, speak with the visitor and respond from inside the premises.

MAIN ROLE View, talk and respond
03
CONNECTION

Network / Intercom Cabling

The door station and monitor need a suitable communication path. Depending on the selected system, this may involve network cabling, PoE or other compatible intercom connections.

MAIN ROLE Connect the devices
04
POWER

Power / PoE Equipment

Compatible devices may receive power through PoE or other power equipment, depending on the intercom model and overall installation design.

MAIN ROLE Power the intercom devices
05
OPTIONAL ENTRY

Compatible Door Release

Where the system and door hardware support it, the intercom may be connected to a compatible door or gate release arrangement for controlled visitor entry.

MAIN ROLE Release entry after verification
SYSTEM CONNECTION

From the Entrance to the Answering Point

ENTRANCE Door Station
→
CONNECTION Network / Intercom Link
→
INSIDE Indoor Monitor
→
OPTIONAL Door / Gate Release
01 Outdoor Position

The door station should be located where visitors naturally stop and call.

02 Indoor Viewing Point

The monitor should be placed where the intended user can answer comfortably.

03 Cabling Route

Existing or new cabling should suit the selected intercom system.

04 Door Hardware

Compatible locking or gate hardware is needed if remote release is required.

Choose the intercom devices as one complete setup. Door station, monitor, cabling, power and entry-control requirements should be checked together before the final system is selected.
Check Your Intercom Setup
VIDEO INTERCOM PRODUCTS

Video Intercom Systems & Models

Browse selected video intercom models for residential, office and commercial entrances. Available solutions may include outdoor door stations, indoor monitors and compatible video intercom kits.

Not sure which model suits your entrance? The suitable system depends on the entrance type, number of indoor monitors, existing cabling, network setup and whether compatible door release is required.
VIDEO INTERCOM FAQ

Common Questions About Video Intercom Systems

Video intercom setups vary depending on the entrance, number of indoor monitors, network or cabling arrangement and whether door release is required.

Replacing an older intercom? Existing cabling, indoor monitors, door stations and door-release components can be reviewed before deciding what should be reused or replaced.

A video intercom allows a visitor at an entrance to call an occupant or staff member, who can then see and speak with the visitor before responding.

A video intercom is mainly used for two-way visitor communication at an entrance. CCTV is mainly used for wider monitoring and recording. Both can be used around the same entrance for different purposes.

Where the selected intercom and door or gate hardware are compatible, the system may support remote release after the visitor has been verified.

Yes. Door access can handle regular authorised entry while the video intercom is used for visitors. Direct integration depends on the selected equipment.

Some video intercom systems support multiple indoor monitors or answering points. The exact number and configuration depend on the model selected.

Yes. The existing door station, indoor monitor, cabling, power, network connection and door-release setup can first be checked to determine what can still be used.

Not always. Existing cabling may be usable depending on its condition and compatibility with the selected intercom system. It should be checked first.

Yes. Video intercom systems can be used at selected landed-property gates and entrances, subject to the actual mounting position, cabling, network and gate-release requirements.

Some video intercom models support compatible mobile or remote answering functions. Availability depends on the selected system, network connection and supported application.

Start with the number of entrances, answering points, existing cabling and whether door release is needed. The system can then be selected around the actual site requirements.

VIDEO INTERCOM FAQ

Common Questions About Video Intercom Systems

Video intercom setups vary depending on the entrance, number of indoor monitors, network or cabling arrangement and whether door release is required.

Replacing an older intercom? Existing cabling, indoor monitors, door stations and door-release components can be reviewed before deciding what should be reused or replaced.

A video intercom allows a visitor at an entrance to call an occupant or staff member, who can then see and speak with the visitor before responding.

A video intercom is mainly used for two-way visitor communication at an entrance. CCTV is mainly used for wider monitoring and recording. Both can be used around the same entrance for different purposes.

Where the selected intercom and door or gate hardware are compatible, the system may support remote release after the visitor has been verified.

Yes. Door access can handle regular authorised entry while the video intercom is used for visitors. Direct integration depends on the selected equipment.

Some video intercom systems support multiple indoor monitors or answering points. The exact number and configuration depend on the model selected.

Yes. The existing door station, indoor monitor, cabling, power, network connection and door-release setup can first be checked to determine what can still be used.

Not always. Existing cabling may be usable depending on its condition and compatibility with the selected intercom system. It should be checked first.

Yes. Video intercom systems can be used at selected landed-property gates and entrances, subject to the actual mounting position, cabling, network and gate-release requirements.

Some video intercom models support compatible mobile or remote answering functions. Availability depends on the selected system, network connection and supported application.

Start with the number of entrances, answering points, existing cabling and whether door release is needed. The system can then be selected around the actual site requirements.

VIDEO INTERCOM ENQUIRY

Tell Us About Your Entrance & Existing Setup

Planning a new video intercom, replacing an older system or adding visitor communication to an existing door or gate?

Share the entrance type, number of answering points and whether you already have an existing intercom, cabling, network or door-release system in place.

01

Where Is the Intercom Needed?

Main door, landed-property gate, office entrance, reception or another controlled entry point.

02

How Many Answering Points?

One indoor monitor or multiple locations, depending on the selected system.

03

Is Door or Gate Release Needed?

Let us know if the intercom is for communication only or if compatible remote release is required.

04

New or Existing System?

We can review an existing door station, monitor, cabling and entry hardware before recommending replacement.

HELPFUL TO SEND Photos of the entrance, gate, existing intercom, indoor monitor, nearby cabling and door-release hardware can help us understand the site faster.
Web Security Operated by WIT Enterprises Pte Ltd Security system solutions in Singapore since 2003

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